8k8 Privacy Policy

1 Introduction

This Privacy Policy explains how 8k8 ("we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the 8k8 platform at 8k8.onl. It applies to all services offered through the platform, including sports betting, live casino, jackpot slots, bingo, and any other gaming products made available by 8k8.

At 8k8, we take your privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we treat that trust as a genuine responsibility — not just a legal obligation. This policy is written in plain language so you can understand exactly what happens to your data when you use 8k8.

By registering an account on 8k8, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside the 8k8 Terms and Conditions and the Responsible Gaming Policy.

2 Data We Collect

8k8 collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you interact with the 8k8 website or app.

Information you provide directly:

• Full name and date of birth
• Email address and phone number
• Residential address
• Payment method details (bKash, Nagad, or Rocket account numbers)
• Identity verification documents (National ID, passport, or driving licence) when requested
• Communications you send to 8k8 support, including live chat transcripts and emails

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited on the 8k8 platform and time spent on each page
• Betting and gaming activity, including bet amounts, game selections, and session duration
• Login timestamps and frequency of platform use
• Cookie data (see Section 7 for full details)

3 How We Use Your Data

8k8 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

If you have opted in to receive promotional communications from 8k8, you can opt out at any time by clicking the unsubscribe link in any marketing email or by contacting 8k8 support at [email protected].

4 Legal Basis for Processing

8k8 processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

• Contractual necessity: Processing your data is necessary to fulfil the contract between you and 8k8 — specifically, to operate your account, process transactions, and deliver the gaming services you have signed up for.
• Legal obligation: 8k8 is required by law to collect and retain certain data for anti-money laundering (AML) compliance, Know Your Customer (KYC) verification, and fraud prevention purposes.
• Legitimate interests: 8k8 processes certain data — such as device information and login history — to protect the security and integrity of the platform and to prevent fraudulent activity that could harm other players.
• Consent: Where 8k8 sends you marketing communications or uses non-essential cookies, this is done only with your explicit consent, which you can withdraw at any time.

5 Data Sharing

8k8 does not sell, rent, or trade your personal data to any third party. However, in order to operate the platform effectively and comply with legal requirements, 8k8 may share your data with the following categories of trusted third parties:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by strict data security standards.
• Identity verification providers: When KYC verification is required, your identity documents may be shared with a third-party verification service. These providers are contractually bound to use your data only for verification purposes.
• Game providers: Third-party game studios whose games are available on 8k8 may receive anonymised session data to ensure game integrity and resolve technical disputes.
• Regulatory and law enforcement authorities: 8k8 will disclose personal data to relevant authorities when required to do so by law, court order, or regulatory requirement.
• IT and security service providers: Companies that provide hosting, security monitoring, and technical infrastructure for the 8k8 platform may have access to data as part of their service delivery, under strict confidentiality agreements.

6 Data Retention

8k8 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following retention periods apply:

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. If you request account deletion before the end of a retention period, 8k8 will delete all data that is not subject to a legal retention obligation.

7 Cookies

8k8 uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use the site. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly essential.
• Analytics cookies: Help 8k8 understand which pages are most popular, how players navigate the site, and where technical issues occur. This data is aggregated and anonymised — it is not linked to your personal account.

8k8 does not use advertising cookies, retargeting pixels, or any third-party tracking technologies that follow you across other websites. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the 8k8 platform.

8 Security

8k8 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 8k8 servers.
• AES-256 encryption for sensitive data stored in 8k8 databases, including payment details and identity documents.
• Role-based access controls ensuring that only authorised 8k8 staff can access personal data, and only to the extent required for their specific role.
• Regular security audits and penetration testing conducted by independent third-party security firms.
• Two-factor authentication available for all player accounts and mandatory for all 8k8 staff accounts.
• Automated fraud detection systems that monitor for unusual account activity and flag suspicious behaviour in real time.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that affects your personal data, 8k8 will notify you promptly and take all necessary steps to contain the breach and minimise any harm.

9 Your Rights

As an 8k8 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact 8k8 support at [email protected] with the subject line "Data Rights Request". 8k8 will respond within 72 hours.

• Right of access: You can request a copy of all personal data 8k8 holds about you, free of charge, once per calendar year.
• Right to rectification: If any of your personal data held by 8k8 is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You can request that 8k8 delete your personal data. This right applies where the data is no longer necessary for the purpose it was collected, or where you withdraw consent. Note that some data must be retained for legal compliance reasons even after an erasure request.
• Right to restrict processing: You can ask 8k8 to pause the processing of your data in certain circumstances, for example while a dispute about accuracy is being resolved.
• Right to data portability: You can request that 8k8 provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider.
• Right to object: You can object to 8k8 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though 8k8 may be able to demonstrate compelling grounds to continue.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10 Children

The 8k8 platform is strictly for adults aged 18 and over. 8k8 does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 8k8 or provided personal data to us, please contact 8k8 support immediately at [email protected].

Upon receiving a verified report of underage registration, 8k8 will immediately close the account, delete all associated personal data, and return any deposited funds to the payment method used. 8k8 uses age verification checks during registration and reserves the right to request proof of age at any time.

11 Third-Party Links

The 8k8 platform may contain links to third-party websites or services, such as payment provider portals. These third-party sites operate under their own privacy policies, which 8k8 has no control over. 8k8 is not responsible for the privacy practices of any third-party website.

We recommend that you review the privacy policy of any third-party site you visit through a link on the 8k8 platform. If you have concerns about how a third-party provider handles your data, please contact that provider directly.

12 Policy Updates

8k8 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how your data is used, 8k8 will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. Your continued use of the 8k8 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We recommend checking this page periodically to stay informed about how 8k8 protects your privacy. If you have any questions about a specific change, contact 8k8 support at [email protected].

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8k8 handles your personal data, please get in touch through any of the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly through the 8k8 platform
• FAQ: Visit the 8k8 FAQ page for answers to common privacy questions

The 8k8 support team aims to respond to all privacy-related enquiries within 72 hours. For urgent data security concerns — such as suspected unauthorised access to your account — please use live chat for the fastest response.